Companies continue to make the transition to cloud telephony solutions, and that’s unlikely to change anytime soon. To ensure you and your IT team can successfully integrate and update your IT policies, here are several features and considerations to keep in mind with your new cloud telephony solution:
Security—Traditional PBX systems leave companies vulnerable with shared conference lines and unchanging IDs, potentially leaking sensitive information if the wrong party is listening in on a call. Cloud-based PBX offers advanced privacy options, such as secure lines and personalized links for meeting attendees only—as well as notifications when people join, keeping eavesdroppers out of the loop.
Internet support—Your company’s internet bandwidth is an important consideration as you move your telephony to the cloud. You don’t want to bog down a slow internet connection with all of your company’s calls without the proper backup.
New IT policies—Now that you’ve moved to the cloud, your IT team only needs a single-user admin interface to perform administrative tasks from a single platform. You can use an automated process to port, assign and manage dial-in phone numbers. Your cloud-based solution should allow you to report on usage and quality, as well as manage features for users.
Ensure that your new VoIP system, your internet bandwidth and your internal IT policies are ready to support all the features that are now available.
Skype for Business Office 365 Cloud PBX provides what you need to successfully move away from your traditional PBX system, while also offering the full suite available in Office 365 and Skype for Business. Traditional phone functions such as making and receiving calls, transfers, hold/resume and conference calls are available from any internet-connected device.
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Why move Voice to the cloud