Fostering communication and collaboration with Microsoft Teams
In 2021, people and businesses are without a doubt more confident in their digital literacy. For some time now, communication and collaboration have been transferred from the physical world to the digital one. This past year alone we have witnessed an impressive migration of the remaining aspects of communicating into the digital sphere.
Not only customers facing contact centers are multichannel. Remote work and collaboration benefit from this integration as well. There are many great applications with amazing functionalities, but scattered like disjointed islands. Here’s where Teams comes in.
Microsoft Teams provides the experience of being the virtual space in which most of work related interactions can occur. From chat, voice and meetings, to calendar, task planner, document sharing and live editing.
Within Teams, you’re not limited to the apps available. You can securely integrate third party apps in that same space, and with the probable inclusion of Outlook later this year. Microsoft Teams will become a centralized Hub for everything.
With every new technological adoption, training is a close second to the product itself, as learning curves are expected even with the most curious users. Having trusted advisors to fast track your Teams adoption, will save time and money. As well as maximizing the benefits it brings.