Unified Communications blogpost header by Team Venti

5 benefits of Unified Communications

As social beings, communication has always been crucial to achieve harmony and peace. Businesswise, good communication is key to success as we need it to collaborate. Over the course of the years, the way we communicate has been constantly evolving. With technology at the reach of our hands we’re able to collaborate and communicate like never before. 

From devices to software, IT specialists have worked on solutions to keep up with the pace of the evolving world. Although the pandemic we experienced in 2020 accelerated the transition to an all-digital work era, the adoption of technology for work started a long time ago.

The term Unified Communications came to the picture in the 1990’s, when messaging and real-time communication began to combine with the means to make these processes more efficient.

Organizational communication goes beyond telephone/voice services. From chat or messaging to videoconferencing, and even content sharing.  

What are Unified Communications? 

‘’ UC are integrated communications with a single unified interface that helps improve business processes across multiple devices. It merges communication tools and software in real time, such as voice calls, chat or messaging, content sharing, and video conferencing’’ -Bluesky UC, 2021

Unified Communications uses infographic by Team Venti

5 benefits of Unified Communications

1. Enhance productivity and flexibility 

Unifying your communications will improve your business performance by streamlining your operations. 

Also, your team will save time by having voice calls, chats, video conferencing, and content sharing under the same hub. Ending app switching will allow employees to focus on their daily business operations. 

UC enhances flexibility by bringing the opportunity to communicate from anywhere, at any time. 

2. Improve existing processes 

User experience is consistent across networks, locations, and endpoints. This brings the opportunity to collaborate more seamlessly and improve current processes. 

3. More efficient teamwork 

Collaboration might get a bit harder now that we’re facing a hybrid work era, in which some are going back to the office, while others are staying 100% remote.

From team members to stakeholders, and customers, collaboration apps under a UC system will ensure that every person gets connected to who they need to, and to the files they use to work.

4. Cost reduction 

Unifying your communications under one single platform will also unify your communication and collaboration costs. 

Instead of having one bill for each of the following services: voice calls, messaging, videoconferencing, and file sharing, you’ll get one general bill for your UC hub. 

5. Strengthens IT security 

UC helps the IT department apply standard sets of security policies more seamlessly, across applications. 

Security patches and compliance updates turn less complex to manage, as they don’t require different sets of protocols (like it would be if you had different applications for each service). 

Having everything in one place will boost your company’s productivity and communication, alongside saving you and your team time and money. 

Deploying and managing your UC with a partner like us will bring you premium UCaaS, an optimized global voice network, and personalized support from a team of experts. 

Seamlessly integrate all your communication and collaboration tools, by making the most out of your Microsoft Teams. To learn about which solutions fit your needs, plase talk to one of our experts.