Microsoft Teams Call Recording Services

Effectively track and record Teams phone calls for compliance, training, or quality assurance purposes

Support compliance

Ensure compliance with financial, healthcare, data protection, and PCI regulations, covering PCI, MiFID II, GDPR, Dodd-Frank, SCA, CMS, and HIPAA.

Dispute resolution

Strengthen dispute resolution by clarifying terms, fostering clear communication through audio playback, and securely organizing important details.

Improve performance

Monitor and support your team to help them perform at their very best with actionable insights.

Best-in-class integration

Delivering all the capabilities you need in a single, Microsoft certified solution.

Enable Microsoft Teams Call Recording to Meet Major Compliance Regulations and Improve Sales, Service, and Business Performance

Full communication capture

Capture all Teams communications, including audio, video, and screen sharing for compliance

Easy search & play back

Easily search and playback recordings with tags, flags, and notes. Integrate with Dynamics 365 for CRM access

Reliable security & conflict management

Safeguard and store recordings to meet compliance standards. Utilize recordings for audits or resolving conflicts effectively

Compliance management

Ensure adherence to key regulations, including HIPAA, PCI, GDPR, MiFID II, and Dodd-Frank, by securely managing call recordings and deleting them when required

Microsoft Teams PSTN Call Recording Capabilities for All Industries

Financial & insurance services

Securely store calls for regulatory compliance, including FCA, MiFID II (EU), and Dodd Frank (US) requirements, with full encryption

Retail, travel and tourism

PCI compliance with manual and automatic pause/resume, utilizing DTMF for cloud-based PCI DSS Level 1 payment services

Healthcare

Securely records interactions for HIPAA compliance and dispute resolution

Microsoft Teams Call Recording Pricing

10% discount for annual billing
10% discount for annual billing
Most Requested

Microsoft Teams
Call Recording

Starts at:

$116.91/month

Annual commitment, billed annually


  • 10 Users Additional user $12.99/month
  • 1TB storage – 33,000 minutes Additional storage $50.00/month
  • Supports global compliance Dodd-Frank, FCA, GDPR, HIPAA, MiFID II, PCI DSS etc.

  • Screen Recording $9.50/user/month
REQUEST A DEMO

Brands that trust us

I have been working with Team Venti for over a year. From migrating our email and setting up our phone system with Microsoft Teams, to regular account maintenance and service, the experience has been incredible. The entire team is extremely responsive and quick to answer questions and resolve issues. I highly recommend Team Venti as they are willing to work with you to find a solution to whatever issue you are experiencing.

Caleb Barnett

Frequently Asked Questions

BlueSky UC Microsoft Teams Call Recording is a Microsoft-certified solution designed to meet compliance regulations while enhancing business performance. It captures audio, video, screen sharing, and meeting content, providing valuable insights to improve sales and service quality. Whether you’re in a regulated industry or simply looking to optimize team performance, BlueSky UC ensures seamless recording and actionable analytics.

Recording Teams calls with BlueSky UC is simple and seamless. Once integrated with Microsoft Teams, BlueSky UC automatically captures audio, video, screen sharing, and meeting content. It works with all call routing options, including Teams-to-Teams calls, Teams meetings, and calls to third-party phone systems. No additional setup is required—just enable the solution, and it starts recording based on your configured rules.

BlueSky UC Teams Call Recording captures every type of call, including:

  • Audio calls
  • Video calls
  • Screen sharing sessions
  • Meetings

It supports Teams-to-Teams calls, meetings, and calls to third-party phone systems, thanks to its integration with the Microsoft Graph API.

Yes, you can use BlueSky UC Teams Call Recording with various call routing options in Microsoft Teams. It is calling routing agnostic and compatible with Microsoft Call Plan, Direct Routing, Contact Center, and more.

All recorded calls are securely stored in Microsoft Azure, which offers enterprise-grade security features such as encryption, access controls, and compliance with industry standards. You can easily access and manage your recordings through an intuitive interface, making it simple to retrieve files for auditing, training, or reference purposes.

BlueSky UC Teams Call Recording offers various additional features, including secure file-sharing, custom recording rules, performance assessment, and AI speech analytics. These features provide comprehensive capabilities for managing and analyzing recorded calls.

BlueSky UC leverages Microsoft Azure’s robust security framework, which includes encryption, multi-factor authentication, and access controls. Additionally, we comply with industry regulations to ensure your data is always protected.

Setting up BlueSky UC is quick and straightforward. It integrates seamlessly with Microsoft Teams, and no additional hardware or software is required. Our support team is also available to assist with onboarding and configuration.

Successful projects start here!

Contact us today

Explore more resources

microsoft-teams-call-recording-security-features

Microsoft Teams: Call recording security features

Technology has helped make certain business processes more efficient…
why-your-company-should-use-call-recording

Why your company should use call recording

‘’Your call may be monitored or recorded’’, are you familiar with this phrase?…
microsoft teams Call recording for compliance header by Team Venti

Call recording compliance

n our article ‘’Why your company should use call recording’’, we talked about…