Cloud Infrastructure Engineer

This is a remote position.

Are you an experienced Microsoft IT professional who enjoys helping others? Are you passionate about the Microsoft Cloud? Do you dream of joining an organization as interested in your career development as much as you are? At Team Venti we check all those boxes and more while helping our clients succeed with Microsoft based technology solutions and services. We were very early adopters of the Microsoft Cloud and our hard work has been recognized by many happy clients and industry awards. We are in search of a few good engineers who have the attitude and aptitude to take their career to the next level. We really believe in work/life balance and have developed a work culture second to none in our industry.

We have an opening for an experienced Cloud Infrastructure Engineer. This is a virtual/remote position to join our growing team in Mexico.

No Cloud experience? If you have put in the time with on-premise projects we will help you develop cloud skills. If you have aspirations of expanding your career, we can add that to you career development plan (did we already mention how passionate we are about career development?).

Responsibilities

As a Cloud Infrastructure Engineer, you will represent Team Venti in the delivery of project services and client support. This is mostly a remote role (zero to little travel required) and you will communicate with corporate customers via telephone, email, IM, and very rarely, in-person for the planning and delivery of services. This is your opportunity to:

• Analyzing internal and our customer’s IT system and infrastructure.
• Diagnosing IT system problems and areas of improvement
• Planning a timeline for completion of projects.
• Implementing a technological solution to meet business needs.
• Providing advice on technology best practices.
• Producing detailed reports on the efficacy of the technology.

Key Skills & Knowledge:

• ​Service delivery experience
• Strong problem-solving and technical skills
• Excellent Communication Skills – spoken and written English
• Effective learning skills, desired background in Microsoft technologies
• Meticulous approach to work
• Attention to detail
• Capable of meeting high standards
• Interpersonal and communication skills when dealing with clients
• Experience with Office 365/Azure
• Experience with migration of Exchange customers to Office 365 and end to end support and troubleshooting experience of Exchange Online and Office 365
• Hybrid solutions
• Knowledge of Office 365 and EXO product capabilities, troubleshooting, and monitoring tools
• Experience with troubleshooting, configuring and supporting Hybrid scenarios
• Additional skills in Exchange Online Protection, Antigen/Forefront Protection for Exchange

If you are interested, please send your resume in English.

Requirements

Skills and qualifications:

• ​Self-managed
• 3+ years of Microsoft product and service industry experience including technical depth, product knowledge and troubleshooting experience of AD, Exchange, Client connectivity (on-premises and cloud), Device management, Load balancing, Authentication and Hybrid Identity
  Support and delivery experience with Exchange in Hybrid scenarios
• Must have the ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, and maintaining focus
• Use trace analysis, debug skills, and other proprietary tools, to analyze problems and develop solutions to meet customer needs
• Solid understanding of client/server, networking, and Internet technologies fundamentals

Desirable Qualifications

• Experience with Office 365/Azure
• Experience with migration of Exchange customers to Office 365 and end to end support and troubleshooting experience of Exchange Online and Office 365
• Hybrid solutions
• Knowledge of Office 365 and EXO product capabilities, troubleshooting, and monitoring tools
• Experience with troubleshooting, configuring and supporting Hybrid scenarios
• Additional skills in Exchange Online Protection, Antigen/Forefront Protection for Exchange
• Fluency in a second language

Job Information

Industry
Engineering

City
Remote