THE BLUESKY CONTACT CENTER FOR MICROSOFT TEAMS
Modernize your operations and standardize all company communications on a single platform
Empower your employees with next generation Microsoft technology
The BlueSky Contact Center for Microsoft Teams features
Live call wallboard
Monitor in real time the call load and agents’ performance to improve customer service and better decision making
Enhanced call reporting
Maximize agents and call center performance by gaining visibility and tracking call activity through enhanced call reporting for Microsoft Teams
The BlueSky CC Sidekick
Access call history, callbacks, caller ID, and screen pop with app integration to streamline support
Screen pop with application integration
Integrate your CRM and Support Desk systems to allow agents to resolve customer inquiries seamlessly
What our clients are saying:
“With the information provided via the BlueSky Contact Center we were able to adjust our team’s approach to incoming work. Since transitioning to the new phone service our production has increased by approximately 30% over the last month!”
Mark Myers – Remote Services Supervisor
Success Computer Consulting
