Microsoft Frequently Asked Questions

About Team Venti

Team Venti is a Gold Certified National Systems Integrator for Microsoft.
As a remote-first, cloud-first services organization, we help our clients build business value via the smart application of Microsoft Cloud and Hybrid solutions.
Team Venti was founded by former Microsoft employees and has over 13 years of experience delivering success with Microsoft projects, ranging from small to enterprise-level projects in the United States and Canada and across a variety of different industries, such as: Health, Financial, Aerospace, Governmental, and more.
The Microsoft Gold Competency signifies to the market that a company has demonstrated the highest level of skill and achievement within their given Microsoft technology specializations.

Microsoft Gold-certified Partners represent the top 1% of the Microsoft Partner ecosystem. To earn a Microsoft Gold Competency, organizations must complete a rigorous set of tests to prove their level of technology expertise, have the right number of Microsoft Certified Professionals, submit customer references and demonstrate their commitment to customer satisfaction by participating in an annual survey.
No matter where you are in your IT Lifecycle, Team Venti offers services through all stages, from planning and readiness assessments (Cloud Migration, Health Checks, Define & Design) to deployment (QuickStart, Adoption/Training), or optimizing and extending your current footprint (Support, Helpdesk, Reporting & Analytics).

Team Venti offers 24/7 critical admin support and can also deliver several SLAs varying from 30min (critical), 2 hours (high impact), 4 hours (medium impact), and 24 hours (low).

Through our Partner Portal, clients can monitor the progress of their project as well as create new ticket and check updates on created tickets.

Team Venti serves all industries, including industries such as: Healthcare, Financial, Aerospace, Legal, Governmental, Non-profits, Education, Food & Beverage, Gaming, Professional Services, and more.
We are headquartered in beautiful Austin, Texas.
By being 100% focused on Microsoft technologies and solutions we have empowered our team of certified experts to best develop their experience and keep up with relevant updates and Microsoft’s best practices that translate to project’s success. Our team does have experience and occasionally works with 3rd-party solutions and services that integrate with Microsoft products.

About Team Venti's areas of expertise

Team Venti offers project-based, contract, and support services in areas including Advanced Cloud InfrastructureCollaboration and Productivity, and Unified Communications.

Through our sister companies BlueSky UC and 365 Cloud Store we offer Unified Communications services and Microsoft software and cloud licensing.

In the productivity and collaboration category, Team Venti has expertise in providing Remote Work Services, Windows 11 Deployment Services, Microsoft 365 Migration Services, SharePoint Services. Managing the complete process of safely and remotely storing, organizing, retrieving, sharing, and collaborating files for distributed workforces.

In the security category, Team Venti has expertise in providing security Define & Design, Identity & Access management, Cloud & On-premises security, Device security & management services.
Team Venti has different managed service offerings depending on your business requirements, included but not limited to: Managed Azure and Microsoft 365 services, End-user Helpdesk, Managed Security, and more.

About project process with Team Venti

Through our Partner Portal, clients can monitor the progress of their project as well as create new support tickets and check updates on created tickets.

The kick-off of any given project depends on the type of project, the size of the project, as well as our project pipeline at that moment in time. Usually, it should not be greater than 2-3 weeks.