Shared Mailboxes in Outlook Web App

How to access a Shared Mailbox from OWA

Outlook is the tool for the hustle. The real company organizer, for more than 10 years, has helped organizations remain connected and on schedule. Outlook’s shared mailbox is just one of the many capabilities of this strong app, which allows a group of people in your organization to monitor and send emails from a specified email address. When a person in the group replies to a message sent to the shared mailbox, the reply appears to come from the shared address, not from the individual person. You can access your Shared Mailboxes from Outlook Web App (OWA).

Step by step access to a Shared Mailbox from OWA

Let us help by walking you through this easy tutorial for Shared Mailboxes in OWA.

1. From OWA, click on your name in the top right corner of the window


2. On the display menu, select Open another mailbox

3. A new Open Another Mailbox window will appear, enter the email for the Shared Mailbox you are trying to access

4. Click on Open, the Shared Mailbox will appear in a different tab on your browser

We hope this QuickStart helped you! If you experience any difficulties, do not hesitate to contact one of our support agents. We are more than happy to help.