Key Benefits of Acquiring Microsoft Teams Enterprise Voice

Business man using a mobile phone with Microsoft Teams Enterprise Voice

Over the past few years, organizations have continued to transform their operations by adopting a hybrid office strategy and improving how their employees collaborate using solutions such as Microsoft Teams Enterprise Voice.

One-to-one calls are a critical way to get work done—in fact, as of June 2022, the number of Teams Phone PSTN users has reached an impressive milestone of 12 million, nearly double the number from the previous year.

Microsoft has solidified its position as a leading industry player by being positioned highest on the Ability to Execute and furthest on Completeness of Vision axis in the 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), worldwide.

As the future of work will increasingly take place in a digital landscape, Teams phone capabilities will continue to strengthen and evolve allowing enterprises and small and medium-sized businesses (SMBs) to fully adopt an innovative technology for communicating.

Some of the key benefits of acquiring Microsoft Teams Enterprise Voice through BlueSky UC are:

  • Convenience & Mobility – make and receive calls on any device that connects to the internet, no matter where you are
  • Scalability – adjust the number of users to meet the changing scale of your business with relative ease
  • Enterprise-class Support – keep your day-to-day operations up and running with available critical support featuring 30-minute response SLA
  • High Availability – ensure business uptime by having access to a global SIP network optimized for Teams voice traffic, featuring voice failover capability
  • Low to No Maintenance & Predictable Costs – pay as you go with our flexible pricing model and allow us to remove the burden of costly maintenance
  • A Wider Array of Business Telephony Services – in addition to great call quality, we help you deploy services that improve your approach to business. These include: 
    • Custom-made voicemail
    • Call forwarding and waiting
    • Chat capabilities
    • Syncing online schedules and calendars
    • Video call capacities
    • And others
  • Autonomy Over Call Settings – changing call forwarding, voicemail, and other settings on landlines and other conventional phone setups can be extremely frustrating. Microsoft Teams adds a lot of flexibility and autonomy over how you can address such tasks. Best of all, you can do so while on the move provided you have a mobile device and Teams app
  • Expertise – enjoy call quality and high availability by a team of professionals with 100% focus on the Microsoft voice stack

The BlueSky Contact Center for Microsoft Teams

Modernize your operations and standardize all company communications on a single platform

The BlueSky Contact Center for Microsoft Teams

Modernize your operations and standardize all company communications on a single platform

How to enable Microsoft Teams Enterprise Voice

More and more organizations are looking for ways to streamline their IT, reduce CAPEX/OPEX, and fully leverage their Microsoft investments. We would be honored to speak with you to help determine if Microsoft Teams Enterprise Voice is the right fit for your organization.

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