MICROSOFT TEAMS MULTICHANNEL CONTACT CENTER
Deploy or modernize your contact center
Through our hosted Anywhere365 contact center platform you can:
Leverage Microsoft Teams capabilities
for your multichannel contact center
Deploy a contact/call center platform in your Microsoft Teams environment that does not require additional software to deploy.
Cloud hosted Anywhere365 is an award-winning multi-channel contact center.
Anywhere365 enables operational efficiencies and end user productivity that drives best in class customer experience and outcomes. Most importantly, Anywhere365 is built with the latest development technologies. Also, it’s designed for the Microsoft Teams for Business platform. In conclusion, a truly modernized contact center.
Configure your contact center processes
and gain control accross all customer communications
Transform your contact center into a value creation hub by integrating Teams with your business applications.
Customize call flows around your business processes while successfully routing it to the right agent or employee every time. Gain visibility and insights via Call Detail Record (CDR) and advanced reporting/analytics.